Refund and Exchange Policy
1. Introduction
At Dija Box, we are always committed to ensuring that your shopping experience is clear and easy. Here is a simple explanation of our exchange and return policy.
2. Returns
Products cannot be returned after the purchase is completed, due to the nature of food products. This excludes cases where the product is damaged or does not match the order upon receipt.
3. Exchange
In case of damage or an error in the order, please contact us within 24 hours of receipt. The product must be in its original condition and unused. The exchange will be made after reviewing the order and confirming the issue.
4. Important Notes
Product images are for illustrative purposes only, and packaging may vary depending on availability. Dija Box is not responsible for any delays resulting from circumstances beyond our control.
5. Contact Us
For any inquiries or issues, contact us directly and we will be happy to assist you.